Phone Etiquette 009: Putting Calls On Hold

April 25, 2008

Always ask for the other party’s permission before placing them on hold. Leaving abruptly is rude and the person you are talking to most probably will drop the line.

A quick “Can I put you on hold for a second?” will do. Remember to say thank you before leaving the conversation.

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1 Comment Add your own

  • 1. lord boris roberts  |  October 21, 2008 at 7:13 pm

    May I is actually more correct when askin someones permission. My father-in-law always corrected me with that one He would say to me. “Yes you can, but you may not.”

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