Phone Etiquette 30: Updating Your Voicemail

June 24, 2008

If you are running a business and are often out of the office, it is good practice to update your voicemail. By doing so, your customers/clients will know that you are on top of things and will re-assure them that you are indeed listening to their calls.

Whenever you will be out of the office, whether on vacation or on a business trip, include the dates that you will be out and the date that you will return. Make sure to mention that you will be reviewing your messages when you get back. If you want to, leave a mobile number where you can be reached for emergencies or important calls.

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